I went to almost every Volkswagen dealer in Monmouth and Ocean counties. I wouldn't typically use the words 'honest' and 'salesman' in the same sentence, but DCH VW of Freehold changed my mind. I closed a deal on a 2018 Tiguan SE with the help of Tommy Brooks and his manager Joe. They were helpful, genuine, and pleasant to work with. After weeks of having poor experiences at dealerships, Tommy and Joe were so confused (but patient) with my skepticism as they knew there was nothing to hide, no added fees, no nonsense. Mutual respect isn't necessary in making a great financial deal, but it makes all the difference. I've already recommended my family and friends.
Very professional service experience. Service Director Al Rangel was particularly helpful. In and out quickly with reasonable prices.
I got a Certified Pre Owned Passat at the price and financing terms that I expected (after a little bit of negotiating). The staff was pleasant and helpful, especially the sales consulatant,Najat Zinane. All done in about 3 hours starting from the test drive to signing all the papers. The dealership show room is very nice with a comfortable lounge area with TV and snacks while you wait for the car to be prepped.
Came just to take a look at some of the great deals offered by VW, ended up with a beautiful Tiguan that we took home the same day. I love my new car and made a new friend, Alex Nadler, a charming, hard working, very young and personable salesperson . The whole experience was very pleasant and we’ll probably be back next time we need a car . Thank you Freehold Volkswagen, I will wholeheartedly refer your dealership. Thank you Alex Nadler, we appreciate and are grateful for all your help. Carmen J.
They deliver on their promises. My wife and I had numerous problems with the previous management team, I posted reviews about it. New management contacted me and guaranteed us that they would be different. They delivered. Al the service manager has gone above and beyond what was promised. We have no problems with this new team.We thank you.
I had such a frat experience picking out my car. There was no catch and I found the perfect car. Everyone was so helpful and made the process easy and painless without overselling a car. I definitely recommend checking out this car dealer if you are looking for a new or used car.
I had a great experience purchasing a new Jetta at DCH VW of Freehold. My Client advisor, Megan was wonderful. She was extremely helpful and patient. I truly appreciate the quality of customer service I received from everybody there. I will absolutely recommend this place to my family and friends. Thank you to all of you at VW of Freehold!!!
Our salesman Tommy made our purchases fair and easy, had a great overall experience.
My husband and I had a great experience with Thomas Brooks. We purchased our current lease and also leased a brand new 2018 Tiguan. We had a wonderful experience and would highly recommend this dealership to others. Joe in finance also got us a great warranty, thank you!
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